Top Guidelines Of reviews of empire today

Very long story limited, I'm back at square just one following acquiring connection with them no lower than 8 periods and just as Many individuals, all of whom are shocked and bewildered about the problems. My newest Get in touch with Megyn, supposedly has me scheduled for an inspection November 3 between ten and 3. Inspections are only scheduled on Mondays and Thursdays. This will most likely be in vain, as I've read too many customer complaints concerning the inspection becoming a farce plus they generally deny guarantee protection and the corporation of Empire is not going to do it by themselves outside of guarantee.

We recognize your aggravation, and we assure you that we acquire matters which include these really severely. We’ll be in touch with you Soon to debate your considerations.

Be mindful in using them, they do not keep their term. They also do not know anything at all about ground materials and installation. They only compose up the get and possess a sub install it.

We sense your disappointment and so are let down to listen to that you feel in this way. Remember to electronic mail your issues and account details to customersupport at empire-today.com, and point out Corporate Headquarters in the topic line so we may perhaps additional guide you.

The installer arrived at three:50 and when he arrived within to think about the place he basically stated “wow, it is a lot”…..I are now living in a 1 bedroom condo and don’t have much more home furnishings than the normal man or woman! He then informed me that it would just take 5-six hrs to accomplish the set up which wouldn’t operate since my developing only lets get the job done like this to be done between sure hrs and he wouldn’t be accomplished until 9:00pm so I needed to reschedule. The initial customer service rep which i spoke with was completely unhelpful and explained to me the earliest available set up was the following Monday but that he couldn’t promise a morning put in. When I termed again to speak with a supervisor, Yvette was Fortunately handy, obtained the set up scheduled for Saturday morning and refunded me ten% of the full cost. Thanks Yvette!

It was obvious quickly that the floors were installed improperly plus they weren’t stage and off in spots by one to two inches, and the floating floor had far too much bounce and provides.

The one bathroom leaked all over when flushed as they didnt get it sealed w a hoop properly. The rest room remains not usable and I purchased a far better ring for them to utilize. Seems to be loke i really need to insrall the bathroom myself.

This career was an incredibly tiny work. How could it be that these types of a little position has had a great number of concerns And that i simply cannot have a connect with back again from ET? I suppose my options could possibly be to dispute the charges to my credit card enterprise and wait around until finally ET decides They could like to complete The task.

They have ripped off the wrong client and the rest of you should get up and halt purchasing their lies.

We’re sorry to listen to that the considerations have not been tackled. Your may possibly mail your concerns and see of Ideal to Cancel to customersupport@ empire-today.com for even further assistance.

We regret to hear this was your expertise and want to even more guide you. Remember to electronic mail your fears and account information and facts to customersupport at empire-today.com, and point out Headquarters in the topic line, so we are able to additional support you.

This isn't how we would like installations to go, and we’re concerned about your encounter. Remember to generate to us at customersupport at empire-today.com with both your account and phone information and facts, and point out Headquarters in the topic line so we will examine this even further.

Alright so we obtain a manager who swears they can make it nearly us. Took $one hundred off the value to reschedule. Reluctantly I agreed bc they'd my deposit etcetera. Scheduled for November 28.

July 13, 2018 at twelve:forty pm Wow, I want to say Another words which i’m sensation but that will only let you feel that I am some un-educated donkey’s behind. I've experienced phone calls all week regarding my appt. today, confirming it was going to occur. My wife and I needed to go ahead and take working day off perform and obtained up at 4:thirty am to filter every little thing in our learn bedroom and a spare place, so we might have carpet mounted today. We concluded relocating all the things about eight:00am. at 8:50am I had been contacting customer service due to the fact I hadn’t heard from everyone nevertheless. While I used to be on keep, I been given a get in touch with from customer service stating they didn't have plenty of installers do complete our set up today. Anything we possess that was in 4 rooms is currently shoved into 2 rooms. I am empire roofing complaints able to Are living in this way for time it would take them to put in carpet in 2 rooms but not than that.

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